- General
- Shipping
- Return & Exchange
Who are these for?
Primarily, it's a game-changer for men and their partners. Why men, you ask? Well, it's a no-brainer – guys tend to lead the snoring orchestra more often than not. And their partners? They're usually the ones tossing and turning, dreaming of a quiet night. So, while we're all for good jokes, the struggle for a peaceful sleep is real. Deathmask is here to save the night and, just maybe, some relationships too!
Can I use DEATHMASK with a beard?
Got a beard? No problem! While most tapes wave the white flag when faced with a glorious beard, Deathmask stands its ground. We've crafted our tape to grip firmly, ensuring it stays put all night. Don't just take our word for it; have a look at the rave reviews from our bearded brethren. Now, if you're rocking a longer beard, you might feel a slight tug, but a dab of beard balm can smooth things out. Rest easy, your beard's in good hands!
Will DEATHMASK work if I have a stuffy nose?
Seems backward, right? But here's the twist: for most folks, a stuffy nose can actually clear up just by nose-breathing. It's like magic, but science. Mouth breathing? That's a no-go. It ramps up mucus production and tightens your airways, making your stuffy situation worse. So, let's flip the script: shut your mouth and let your nose do its thing. You might just be surprised!
Why not medical tape?
Sure, you could go the medical tape route. It works for some, but it's not a one-size-fits-all solution.
We kicked off with medical tape too, but it didn't quite hit the mark. The hold wasn't up to snuff, especially for the bearded folks, and let's just say it wasn't winning any comfort awards.
Peeling it off? That's a whole other hassle. It's like wrestling with a stubborn sticker every night.
Don't just take our word for it. Dive into our reviews. You'll find plenty of people who switched from medical tape to Deathmask. Why? Because when it comes to holding power and comfort, we're the heavyweight champ.
Is it safe?
You bet! Each snore-fighting mission is unique, but rest assured, DEATHMASK is your ally. Your body was built for nose-breathing, and it's high time to embrace that. Need more convincing? Take a detour to our LEARN section. We've got a lineup of experts dishing out the facts on why mouth-breathing is the villain you didn't know you were facing. Get informed, and sleep safe with Deathmask.
Will DEATHMASK save my marriage?
Well, we're not relationship gurus, but here's the deal: Snoring and the crankiness from lousy sleep are like fuel for midnight bickering. While we can't promise miracles, Deathmask is your ally in the battle against sleepless nights and grumpy mornings. It's worth a shot, right? But hey, maybe run it by your spouse first – teamwork makes the dream work!
How does it work?
Think of it as your personal sleep trainer. DEATHMASK seals the deal – literally. By gently keeping your lips closed, it nudges you to breathe through your nose. This isn't just about catching Z's; it's about quality, peaceful sleep. The kind that leaves you and your partner refreshed and ready to tackle the day. Welcome to the world of better sleep with Deathmask!
Can I return or exchange my purchase?
We offer a 30 day money back guarantee.
Is international shipping available?
DEATHMASK ships to USA & Canada from warehouses in the USA.
How long does it take to ship my order?
You'll receive your DEATHMASK order within 2-5 days.
How can I care for my DEATH MASK?
Return/Refund Policy
At DEATHMASK, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your purchase, we offer a straightforward return/refund policy to make the process as convenient as possible. Please read the following guidelines regarding our return/refund policy:
1. Returns Eligibility:
- Our return policy is applicable to all products purchased directly from Hostage Tape.
- Returns are accepted within 30 days from the date of delivery, if the return request is made after the specified timeframe, we will not be able to process the return/refund.
- The item(s) must be unused, undamaged, and in its original packaging.
- Certain products may have specific return requirements due to hygiene or safety reasons (e.g., personal care items, food products, etc.). Please check the product description or contact our customer service for more information.
2. Return Process:
- To initiate a return, please contact help@deathmask.com within the specified return period.
- Provide your order number, the item(s) you wish to return, and the reason for the return.
- Our customer service team will guide you through the return process and provide you with a return authorization (RA) number if required.
- Please ensure that the item(s) are securely packaged to prevent damage during transit.
3. Return/Refund Options:
- Refund: Once we receive and inspect the returned item(s), we will initiate a refund to your original method of payment within 5-10 days. Please note that the refund may take additional time to appear on your statement, depending on your bank or credit card company.
- Exchange: If you wish to exchange the item(s) please specify your preference when contacting our customer service. We will guide you through the exchange process, subject to availability.
4. Non-Refundable Items:
-Your first 30-day pouch which you opened, does not need to be returned. Any additional pouches must remain unopened to qualify for a return.
-Gift cards or vouchers
5. Damaged or Defective Items:
-If you receive a damaged or defective item, please contact our customer support immediately.
-We may require photographic evidence or further information to assess the issue.
-Upon verification, we will provide a replacement, or offer a refund, depending on the circumstances.
6. Return Shipping:
- Unless the return is due to our error or a defective item, the customer is responsible for return shipping costs.
- We recommend using a trackable shipping method to ensure the safe return of the item(s).
- In case of a refund, the original shipping charges are non-refundable.
It's important to note that this return/refund policy is subject to change without prior notice. We encourage our customers to review the policy periodically for any updates or revisions.
If you have any questions or need further assistance, please don't hesitate to reach out to our customer service team at help@deathmask.com. We are here to help you!